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Blackstone Mountain Lodge hiring Guest Service Agents

Alberta > Canmore. posted Friday, 07 October 2016 , Visits 279

Offer Type: Offering

Category: Bars, restos, tourisme

City: Canmore

Why Work For Us? Imagine stepping out of the front door of work and instead of the sound of traffic honking and people shouting, you hear whispering wind in the trees and birds chirping. Welcome to the mountain community of Canmore. Come work in an environment that promotes healthy living (hiking, biking, skiing, snowboarding, etc.) with beautiful surroundings, and fresh mountain air, you can already feel your stress melting away. There are many reasons to work for us such as: o We believe in working hard and having fun. o We have a friendly atmosphere. o This is a full time position with 35-40 hours per week. o We offer a competitive wage starting at $14/hr. with a bonus program. o Full Medical, Dental, and Vision Benefits after 6 months for full time employees. o Discounts at all of our sister properties, referral bonus of up to $500, discounts in F&B, gym, ski hill, and enterprise car rental. o There is room for advancement in our company. o We provide fully furnished subsidized shared accommodation with free internet and cable at only $15 per day. Some of the job duties include but are not limited to: o Greet customers, listen and respond with appropriate action. o Provide accurate information on local attractions. o Complete the registration, check-in, and check-out procedures. o Accept payments and ensure accurate billing. o Promptly answer the phones using positive and clear English communication. o Input information in property management system. o Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. o Fields guest complaints. The requirements: o Ability to effectively deal with internal and external customers. o Ability to resolve conflict. o Can read, listen and communicate effectively in English, both verbally and in writing. o Excellent attention to detail. o At least 1-2 yrs previous Front Desk experience. o Completion of high school. o Must be available to work any time on any day. Work will be performed at the Blackstone Mountain Lodge located at 170 Kananaskis Way, Canmore Alberta T1W 0A8.
compensation: $14-$16 per hour
employment type: full-time

Contact poster by email


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