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Hotel Front Desk Agent customer service

Alberta > Calgary. posted Tuesday, 27 June 2017 , Visits 78

Offer Type: Offering

Category: Service à la clientèle

City: Calgary

Are you a peoples person? Then we have a great job for you! Comfort Inn & Suites is looking for outgoing, passionate Guest Service Agents for a full position. The right candidate must be able be flexible and able to work evening, holidays and weekends. Responsibilities: Process guest arrivals and departures, including all necessary payments Handle & coordinate room assignments and pre-arrivals Handle guests` concerns Ensure the satisfaction of all guests with a consistent positive attitude. Review all guest reservations to ensure accuracy. Offer referral for services and handle requests for information Perform other assigned comparable or transient duties that are within the domain of knowledge and skills required by the position description Provide services to guests including: check in/out, telephone inquiries, luggage, handling and taking reservations Knowledge, Skills and Abilities: Excellent communication skills Professional attitude Good organizational skills Able to multi task Effective conflict management and decision-making Previous experience in a hotel setting is an asset Ability to use a variety of computer applications Cash handling experience is an asset Administrative skills Time management skills Working knowledge of the facility, services and local area If the above sounds like you then we would love to hear from you with your resume!



compensation: Depending on Experience and abilities

employment type: full-time

Contact poster by email


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