Looking for a Customer Service Representative customer service
Alberta > Calgary.
posted Sunday, 08 October 2017 , Visits 120
Service à la clientèle
Crown Packaging is an integrated manufacturer and marketer of corrugated cartons and sheets, printed paper wraps and wallboard tape.
We have built a strong and loyal customer base by developing and nurturing strategic partnership style relationships. We are the premiere corrugated packaging company in Western Canada. Our state-of-the-art manufacturing facility in Richmond, BC works seamlessly with our sales offices and distribution centres in, Calgary, Edmonton and Kelowna to provide outstanding products and services to over 900 customers throughout the region.
Crown Packaging is dedicated to providing an engaging and positive work environment. Many of our employees have enjoyed working for Crown Packaging for the greater part of their careers; we have many employees with 20, 25, 30, even 35 years of service.
A position is available for an experienced Corrugated Customer Service Representative ("CSR") to work in the Crown Packaging Calgary division to support the local Alberta market.
Job responsibilities for this position:
o Handling all aspects of a busy customer service department
o Processing customer orders, inquiries or complaints to achieve Customer satisfaction
o Internal support for outside Sales Representatives
o Filing, data entry, and reporting
o Inventory management, adjustments, and reconciliations
o Liaison between sales, production and shipping with a proactive approach
Qualifications and requirements for the position:
o Experience in corrugated or another manufacturing environment is an asset
o The ability prioritize and multi-task in a busy environment
o Must be able to problem solve and make smart, quick decisions pending circumstances
o Computer skills - proficiency in Word/Excel/Outlook
o Energetic team attitude and effort
o Excellent organizational, communication and interpersonal skills
o Strong attention to detail; efficiency and accuracy
o Accountable, dependable, positive upbeat attitude
The position offers a competitive salary and an excellent benefits package.
If you feel like you would be a good fit for this role please reply to this ad with your answers to the following questions.
1. What is your salary expectation for this role?
2. Why do you think you would be a great fit for this position?
3. If given this position, what relevant experience would you bring to the success of this role?
We thank all applicants for their interest, however, only those selected for interviews will be contacted.
compensation: Competitive salary and an excellent benefits package
employment type: full-time
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