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Sales Representative Work at Home

Ontario > Toronto. posted Friday, 05 March 2021 , Visits 797

Offer Type: Offering

Category: Service à la clientèle

City: Toronto

Compensation : 60000

Education :None
Working at home can be an ideal situation from saving you money on gas & work clothes to allowing you to spend more time with your family during non-work hours. But unfortunately, most Work-at-Home Opportunities that sound too good to be true usually are. It`s time you got to know Global Quest Solutions. We are looking for candidates with a great customer focus, computer proficiency, good communication skills and strong attention to detail. This is a permanent, full time position. In this role, you will be responsible for handling inbound calls from customers regarding consumer electronics service requests. You will: • Answer incoming calls from customers regarding their protection plan policies • Walk customers through service request procedures when necessary • Troubleshooting for products including but not limited to TV’s, major appliances, and cell phones. • Provide 1 call resolution • Follow up with customers when needed either via email or callback • Ensure all company required procedures are followed • Provide pertinent and timely information to all customers REQUIRED QUALIFICATIONS: • At least 1 year of customer service experience • Excellent customer service and communication skills • PC literacy (Windows, web navigation) and 25 WPM typing skills • Must be able to work a flexible schedule • Schedule is subject to shift bid process • Sales and retention experience is a plus PERKS: • Keep the same shift for 6 months • Two weeks of vacation, three sick days and three personal days yearly • Two consecutive days off weekly • Full benefits after 30 days • Technical proficiency is a plus EARNING POTENTIAL: • Base hourly Rate (English): $20.80 • Base hourly Rate (Bilingual): $30.80 • Hourly incentive for hours worked after 5pm and weekend shifts: $2.50 • Monthly Bonus plan: Up to $600/month • Total earning potential 19.75 • • Job Type: Full-time • Pay: $20.80-$30.80 per hour All Enquries and Applications be directed to Human Resource Department

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