Balance Physiotherapy is a growing physiotherapy clinic, now one year old. We are seeking a bright, well-spoken and detail-oriented front desk administrator. This position is approximately 6-24 hours per week. Previous experience in a health care clinic or a strong customer service background is preferred.
Job Summary: Create and maintain good patient relationships by providing excellent customer service. Provide accurate and prompt administrative services. Provide assistance to the practitioners as required. Ensure overall quality of service.
Excellent written and spoken English
Excellent customer service skills
Capable of handling multiple tasks and prioritizing required duties
Professional phone manner
Excellent organizational skills
Available and willing to work early morning and/or evening shifts
First Aid/CPR would be an asset
Overview of Basic Duties:
Accurate and complete data entry for new patients in "Jane" our online booking and billing system
Book/modify appointments & manage patient schedule
Ensure bookings in Jane are accurate and troubleshoot double entries or noted potential errors
Answer phone and email inquiries
Invoice and bill patients
Process payments, manage daily float, cash-outs, and basic bookkeeping
Confirm patient appointments
Light cleaning daily and taking the initiative with extra cleaning or organization is needed
Stocking treatment rooms
Reset treatment rooms between patients
Launder towel and pillow cases
We offer flexible days and hours in a friendly and professional work environment for staff and practitioners alike. The clinic is open Mon-Fri 7 am to 7 pm. Position starts the beginning of July 2016. Wage Rate: $16 per hour starting wage rate; Wage Scale: $16-$17 per Hour; 3 month probation period.
Forward your resume WITH references and formatted in Word or Adobe pdf by email.
We thank everyone for their interest in the position with Balance Physiotherapy however only those shortlisted for the position will be contacted.
compensation: Wage Rate: $16 per hour
employment type: part-time
Contact poster by email
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