Seeking Front Desk team member for a Physiotherapy Clinic

British-columbia > Vancouver. posted Tuesday, 21 June 2016 , Visits 287

Offer Type: Offering

Category: Admin Secrétariat

City: Vancouver

Balance Physiotherapy is a growing physiotherapy clinic, now one year old. We are seeking a bright, well-spoken and detail-oriented front desk administrator. This position is approximately 6-24 hours per week. Previous experience in a health care clinic or a strong customer service background is preferred. Job Summary: Create and maintain good patient relationships by providing excellent customer service. Provide accurate and prompt administrative services. Provide assistance to the practitioners as required. Ensure overall quality of service. Qualities needed: Excellent written and spoken English Excellent customer service skills Capable of handling multiple tasks and prioritizing required duties Professional phone manner Excellent organizational skills Detail oriented Available and willing to work early morning and/or evening shifts First Aid/CPR would be an asset Overview of Basic Duties: Customer service Accurate and complete data entry for new patients in "Jane" our online booking and billing system Book/modify appointments & manage patient schedule Ensure bookings in Jane are accurate and troubleshoot double entries or noted potential errors Answer phone and email inquiries Invoice and bill patients Process payments, manage daily float, cash-outs, and basic bookkeeping Confirm patient appointments Cleaning/Maintenance Duties: Light cleaning daily and taking the initiative with extra cleaning or organization is needed Stocking treatment rooms Reset treatment rooms between patients Launder towel and pillow cases We offer flexible days and hours in a friendly and professional work environment for staff and practitioners alike. The clinic is open Mon-Fri 7 am to 7 pm. Position starts the beginning of July 2016. Wage Rate: $16 per hour starting wage rate; Wage Scale: $16-$17 per Hour; 3 month probation period. Forward your resume WITH references and formatted in Word or Adobe pdf by email. We thank everyone for their interest in the position with Balance Physiotherapy however only those shortlisted for the position will be contacted. compensation: Wage Rate: $16 per hour
employment type: part-time

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