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Software Customer Service Rep customer service

Ontario > . posted Tuesday, 06 June 2017 , Visits 86

Offer Type: Offering

Category: Service à la clientèle

City:

Job Category: Office Administrative and Customer Services Status: Part-time Salary/Wages: $20/hour Career Level: Entry-Level Location: Downtown Toronto, ON Relevant Work Experience: 1-2 Years Education Level: Post-Secondary Diploma or Degree preferred * * * Position: Customer Service Support Located in downtown Toronto, we are an established software development company seeking a highly motivated, energetic, and task-oriented individual to assist with customer support services. This position is part-time with morning hours Mon-Fri, 8am-12pm or 9am-1pm. Responsibilities include: - Acting as the front line for customer support, including answering customer calls and emails, processing new orders, and basic technical troubleshooting - Supporting customers for basic functionality of our software - Entry, maintenance and upkeep of orders and customer information - Support for sales staff, including invoicing and completing vendor forms - Managing courier pickups & deliveries - Misc. office tasks As a "front-line" member of the team, the successful candidate will have an important client service role representing the company, which means a positive and friendly disposition are essential, along with experience and comfort working in a technological field. Job Skill Requirements: - Strong experience using desktop computers - Microsoft operating system, Microsoft Office (especially Word and Excel), Adobe Reader, similar applications - Excellent phone voice and polite manner - Strong administrative and organizational skills - Fast typist and strong data input skills - Ability to learn new tasks and set-up new systems - Ability to learn how to use our products and provide basic support - Strong communication skills - written, verbal, interpersonal Bonus skills: - Degree or Diploma in a technology or administrative related field - French, Spanish or other language abilities Please forward a resume via email.



compensation: $20/hr

employment type: part-time

Contact poster by email


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